Digiwa
تحدث إلى الفريق

Privacy Policy

Last updated: January 22, 2026

1. Introduction

Digiwa ("we", "our", or "us") builds digital products and provides software development and consulting services. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or contact us.

2. Information We Collect

2.1 Personal Information

We collect information you choose to share with us, for example when you:

  • Fill out our contact form
  • Request a quote or consultation
  • Communicate with us via email or phone

This may include your name, email address, phone number, company name, and any project details you provide.

2.2 Automatically Collected Information

When you visit our website, we may collect basic technical data automatically to help the site work properly and understand performance, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages

We do not intentionally collect sensitive personal information. Please avoid sending sensitive data through the contact form.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Send you project quotes and proposals
  • Improve our website and services
  • Send you updates or marketing communications (where permitted and with any required consent)
  • Analyze website usage and trends
  • Comply with legal obligations

If you become a client, we may also use information to deliver services, manage projects, invoice, and communicate about the engagement.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in limited situations, such as:

  • Service providers: Vendors that help us run our website, email, analytics, hosting, and business operations (they process data on our instructions).
  • Legal and safety: If required by law, or to protect rights, safety, and prevent fraud or abuse.
  • Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets.

5. Legal Bases (Where Applicable)

Depending on where you live, we process personal information under one or more legal bases, including:

  • Your consent (for example, where you opt in to marketing)
  • Our legitimate interests (for example, operating and improving our website)
  • Performing a contract or taking steps at your request before entering a contract (for example, preparing a quote)
  • Complying with legal obligations

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to keep the website working, remember preferences, and understand usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at hello@digiwa.co

9. International Data Transfers

We may process information in countries other than where you live (for example, where our service providers operate). Where required, we use appropriate safeguards to help protect your information.

10. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, including providing services, meeting legal and accounting requirements, and resolving disputes.

11. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@digiwa.co

Location: Sharjah, United Arab Emirates